Regulatory Compliance

Medical Disclaimer

This document outlines the professional and clinical parameters governing the use of this website. By accessing these pages, you acknowledge and accept the terms of this disclosure.

Last Updated: June 2026

1. Informational Purposes Only

The information contained on this website is for general educational and informational purposes only. It is not intended to serve as medical advice, clinical diagnosis, or treatment recommendations. The content on these pages is designed to support, not replace, the clinical relationship that exists between website visitors and their medical practitioners.

2. No Surgeon-Patient Relationship

Your interaction with this website, including browsing pages, requesting information, sending emails, or submitting details through the intake portal, does not establish a formal physician-patient relationship. A formal professional and clinical relationship is only established upon completion of a structured, in-person consultation with Dr. Susan F. Johnson at our surgical suites.

3. Clinical Outcomes and Variations

Plastic, aesthetic, and reconstructive surgeries carry inherent risks, potential complications, and recovery variables. Individual surgical outcomes, recovery timelines, and scar maturation parameters vary significantly depending on patient-specific factors such as genetics, anatomical characteristics, general health status, and strict adherence to post-operative clinical protocols.

Any patient testimonials, clinical case descriptions, or before-and-after photographs represented on this website showcase actual historical outcomes from specific patients who have granted explicit clinical consent. These materials are presented strictly for illustrative purposes and do not constitute a representation, warranty, or guarantee of similar, identical, or specific outcomes for any other patient.

4. HPCSA Regulatory Compliance

This website complies with the advertising and marketing guidelines set forth by the Health Professions Council of South Africa (HPCSA). The professional profiles, clinical qualifications, and practice details are provided to give the public objective, factual information to make informed choices. Review scores (such as WhatClinic ratings) and patient stories are shared in accordance with local ethical constraints to reflect historical patient satisfaction, without implying superior comparative superiority over other registered practitioners.

5. Emergency Medical Disclosures

The communication features on this website—including contact forms, emails, and direct messaging support—are not monitored continuously and must not be used to communicate medical emergencies or urgent clinical questions.

Emergency Protocol If you are experiencing a medical emergency, severe post-operative pain, active bleeding, or acute complications, please perform one of the following immediately:
  • Contact our suites directly during office hours at +27 31 880 0470.
  • Present yourself to the nearest hospital emergency department or trauma unit.
  • Contact the national emergency services or proceed to the nearest emergency medical facility.

6. Professional and Licensing Particulars

Dr. Susan F. Johnson is registered in South Africa as a specialist Plastic & Reconstructive Surgeon. Her professional registrations are listed below for public transparency:

Professional Board Health Professions Council of South Africa (HPCSA)
HPCSA Registration No. MP 0573442
Practice Number 0484857
Primary Suite Coordinates KZN Day Clinic / Ingenuity House 2nd Floor, 325 Umhlanga Rocks Drive, Umhlanga, 4319

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