Verified Patient Stories
Choosing plastic or reconstructive surgery requires deep trust. Explore the honest, unedited experiences of real patients who have undergone clinical transformations under the board-certified care of Dr. Susan F. Johnson.
Patient Feedback
Every review below represents an authenticated patient who completed consultations or procedures at our KZN Day Clinic consulting rooms.
Dr Johnson is the most caring and compassionate doctor I have ever met! I had my operation in December. Even though her office was closed during the festive season, she always responded to my messages. I suffer from severe anxiety, but due to Dr Johnson's support, I was able to cope without my medication! Her advice on many things changed my life, and I will always be grateful that I met such a humble and wonderful doctor. Thank you Dr Johnson and Caroline (such an amazing lady always ready for questions) for everything. Cant wait for my next procedure!
Dr Johnson is an exceptional surgeon! Truly a master at her craft. Words cannot describe how unbelievably happy I am with my results. Doctor Johnson didn't just provide me with "Gender affirming surgery". No. She changed my life, so much so that never in my wildest dreams did I think I could be so, so happy. If I'm being completely honest, I don't even know what a shirt is anymore. Her work is not only natural but beautiful. The way she had done my surgery is such that I can now roll my pectorals and be that silly guy! Mine are one of the best, if not the best, results I've seen nationwide. I cannot sing her praises enough. If you've come across her, don't even think. Do it. She is warm, compassionate, and affordable; you just know that she cares about the human first. She gives her patient not 100%, but 200%. She is the best. Period.
Consultation was detailed, and the results from surgery were beyond expectations. This skilled surgeon goes the extra mile and, as a woman, is extremely compassionate and in tune with your needs, and exceeds expectations. Costing was market-related and was fixed from the costing received at the consultation, with no variation, which is excellent, and there are no hidden costs or any additional costs after. Aftercare was great. This surgeon has blessed hands, is an absolute gem, and extremely knowledgeable. Besides has extensive experience, and you are absolutely safe in her care. Thank you.
Thank you, Dr Susan Johnson, for the amazing Abdominoplasty result. Your professional manner, efficiency and patience in answering not only my questions but that of my husband. You delivered a result which matches your unbeatable skill in Plastic Surgery. You are a gem to all the moms out there who would like to restore their former selves. A thank you to your practice manager Caroline who is always helpful, polite and makes every effort to accommodate. Once again my heartful thanks.
I have always had strange, looking mild tuberous breasts. Went for a correction done by another doctor, but I was never really pleased with the results. After a lot of thought, I had my second breast augmentation done by Dr Susan Johnson. I am absolutely amazed by my results. She is a miracle worker! I never thought that I would ever have normal looking breasts but wow, what a transformation, I have gorgeous breasts! Dr Susan Johnson was very upfront and gave me the best possible advice. She has the client's best interest at heart. I feel that due to her being a female - she understands our bodies and can give the best possible advice. Very professional, clean, tidy, beautiful facilities and a lovely friendly receptionist.
I arrived very early for my appointment but Dr S Johnson saw me early. She was very professional and explained the whole procedure to me. I felt very comfortable with her recommendations and am looking forward to having both my upper blepharoplasties done by her in August. Unhurried, clear, and reassuring.
I have no words, she's the best. When I went to consult with her I wasn't sure if I was mentally ready for the procedure, she prepared me psychologically. And as for the surgery itself wow I'm extremely happy with her work. Her staff is also friendly and caring. She's the best.
I thought Dr Johnson was really professional and I liked her a lot. I felt comfortable having my breast implants done with her and I’m really happy with how everything turned out. I had one check-up six weeks after the surgery and I’m due for another check-up in 6 months' time. The price was exactly what I expected. I’m thrilled with the results! The clinic and support staff were superb. I can’t fault them on anything. I enjoyed top class service. What a fantastic, hassle-free experience.
Beyond Surgery
Surgical precision is only half of the transformation. Our patient-first care philosophy maps out complete safety and structural comfort.
Clinical transformations change lives physically and mentally. Dr. Johnson takes time during consultations to discuss recovery parameters, address anxiety concerns, and prepare patients psychologically prior to booking, establishing complete mental comfort.
Medical recovery doesn't halt outside of consulting hours. Citing our patient stories, Dr. Johnson and Caroline Morgan remain actively responsive to messages during recovery—even during festive season closures—handling patient comfort with dedicated focus.
Citing detailed client feedback, as a female surgeon, Dr. Johnson offers an empathetic, body-in-tune clinical perspective. She focuses on natural proportion, realistic parameters, and anatomical symmetry that complement the female physical silhouette beautifully.
Every patient deserves expert care and individual attention. During your private consultation, we'll take the time to understand your goals, perform a comprehensive assessment, and provide clear, honest recommendations tailored to your needs.
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